SOCIAL RESEARCH SOLUTIONS

RESEARCH THAT HELPS ORGANIZATIONS
UNDERSTAND PEOPLE, SYSTEMS AND CHANGE.

Social research helps organisations understand how people think, behave and experience programmes; measure what changes and why; understand markets and systems; inform policy and programme decisions; and identify who may be excluded as social and technological conditions change.

OUR SOCIAL RESEARCH SOLUTION AREAS

Research built around the questions organisations need to answer.

Social research starts with understanding the people and systems behind the numbers. Organisations often need to understand more than what is happening. They need to understand why it is happening, who is affected, what is changing, what is influencing those changes and what can be done about it. Our Social Research Solutions help organisations build that understanding across people, programmes, markets, systems and policy.

Understand people

Understand what people know, believe, experience and do — and why.

 

Measure change and impact

Establish whether programmes are working, what has changed, why it changed and whether results can be sustained.

 

Understand systems and markets

Understand the wider systems, actors, relationships and market conditions that influence programme success.

 

Inform programmes and policy

Generate evidence for better programme design, policy decisions, advocacy and resource allocation.

 

Understand Inclusion and emerging change

Understand who may be excluded, why inequalities persist, and how social and technological change affects participation.

 

WHAT THIS RESEARCH HELPS ORGANIZATIONS UNDERSTAND

From people to systems.From change to decisions.

01

PEOPLE

  • Knowledge
  • Attitudes 
  • Behaviour 
  • Experience 
  • Motivation

02

CHANGE

  • Implementation
  • Outcomes 
  • Impact 
  • Sustainability 
  • Contribution

03

SYSTEMS

  • Actors 
  • Relationships 
  • Markets 
  • Institutions 
  • Value Chains

04

POLICY & PROGRAMMES

  • Needs 
  • Policy 
  • Program Design 
  • Advocacy 
  • Resource Allocation

05

INCLUSION & CHANGE

  • Access 
  • Equity 
  • Vulnerability 
  • Technology 
  • Participation

HOW WE APPROACH SOCIAL RESEARCH

The right question determines the right approach.

Our research approach is shaped around the purpose of the study, the population or stakeholders involved, the evidence required and the decision the findings need to support.

DEFINE

What needs to be understood?

DESIGN

What approach will produce the appropriate evidence?

COLLECT

Gather structured, reliable evidence from relevant populations and stakeholders.

ANALYSE

Examine patterns, differences, relationships and themes.

INTERPRET

Understand what the findings mean in context.

ACT

Translate evidence into programme, policy or organisational decisions.

RESEARCH METHODS

Methods matched to the question.

01

Quantitative research

  • Structured Surveys 
  • Disaggregated Surveys 
  • Market Surveys 
  • Digital Usage & Access Surveys

02

Qualitative research

  • FGDs 
  • IDIs 
  • KIIs 
  • Ethnography 
  • Participatory Research

03

MIXED METHODS

  • Quantitative + Qualitative Evidence

  • Data Triangulation 

  • Contribution Analysis

     

04

PARTICIPATORY

  • Community Consultations ·
  • Participatory Research 
  • Participatory Market Mapping

QUESTIONS WE HELP ANSWER

Better evidence starts with the right question

  • What do people actually know, believe and do?
  • Why are people behaving the way they do?
  • What barriers prevent adoption or participation?
  • Is a programme achieving its intended outcomes?
  • What has changed — and why?
  • How are markets, institutions and stakeholders influencing outcomes?
  • What does a community or population need?
  • Which groups are being excluded?
  • How are social and technological changes affecting participation?
  • What evidence is needed before designing or changing a programme or policy?

EVIDENCE FOR BETTER DECISIONS

Research is not the end of the process. Evidence should lead somewhere.

Our objective is to generate credible evidence that organisations can use to improve programme design, understand communities, assess change, inform policy and identify where action is needed.

What do you need to understand before you act?

ClerkMaster helps organisations build the evidence needed to understand people, measure change, assess systems and inform better decisions.

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